MM
Mpho M
1 reviews | Active since Jun 2018
24 Jan 2024, 18:26
******* services
I've been buying minutes for three days, with 60 minutes daily twice now and on both occasions, as soon as I make my call, it bills from my current balance and shortly after cuts my call and tells me I'm out of airtime. This is wrong and is false advertising and goes against the Consumer protection Act.... I will be looking into reporting this even further as it's a ******* from a reputable company. Highly disappointed. During an emergency call Nogal!!!!! Livid with Vodacom
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
25 Jan 2024, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jan 2024, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MM
Mpho M's updateReviewer Update
25 Jan 2024, 14:24Mxm.... I want my airtime back
MM
Mpho M's update25 Jan 2024, 14:24
Reviewer Update
Mxm.... I want my airtime back
