RK
Rafique K
1 reviews | Active since Dec 2015
12 Oct 2016, 11:16
Services
<p>I cannot delete a recurring 250 mb service on my contract. </p> <p> </p> <p>The option is not available on your site, previously these services could be cancelled.</p> <p> </p> <p>The Vodacom app does not work and your chat function is pathetic.</p> <p> </p> <p>I want this service cancelled. Every year there is an issue with some kind of service I have with you.</p>
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Vodacom's replyOfficial
12 Oct 2016, 12:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Oct 2016, 12:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,