service worse than that of municipalities

Since July , i have not been able to check my data balance on VMB.Spent hours phoning their call centre.<br> A torturous ex[perience. Those clowns verify your details and give you a ref. no. Problem not solved.<br> Visited the Gateway customer centre a few times. I refused to be brushed off with a ref. no. and insisted<br> on a solution. They downloaded the latest app but the problem was not solved. Another ref. no. I then<br> resorted to email. Kept getting ref.no. with no solution. Persisted with emails. Finally contacted by Dyllan<br> from DataPortal. Last contact was on 30 August when he promised feedback on 1 September.He did not.<br> Another problem has cropped up. My data balance on 31 August at 23h04 was 2.5 gigs and ought to have<br> been 5.5gigs on 1 September but was reflected as 4.5gigs. Vodacom stole 1 gig of data.I am not surprised<br> that poor service has been followed by theft. A natural progression. Explained the latest problem In emails <br> on September 3and 4. No reply. Looking forward to 7 October when my 24 month contract expires.