Service with such a bad attitude not a smile

I had a high data usage bill for the month of June of which I was not aware off. I did receive a good will gesture for 50% discount even though I hold Vodacom partly responsible for my error in my usage. <br> I requested payment arrangement of the amount of over R2000 to be paid off in 4 months. <br> I just got a telephone call now from a Sibusiwe from the applicable department who advised that I must just be aware that my line will locked while I pay the amount off. <br> Since requesting these payment arrangements, no once at vodacom has told that my line will be locked. What was the purpose of the payment arrangement if my line remains locked. <br> Then Sibusiwe tells me that is procedure and I asked him if they can make another arrangement just to be told with a very bad attitude that : I have told you what the consequences is and procedure is procedure, Sorry , bye. <br> You know what Sibusiwe, crew you and your bad attitude and Vodacom will never see me as a client again. I will tell this to everyone I come across of my experience.<br>