WH
Werner H
1 reviews | Active since Feb 2023
10 Feb 2023, 13:16
Service? What service?
Wish I can give no stars. This is ridiculous, I tried doing a sim swap at the branch and they couldn't help me. they gave me a sim card and said I must phone customer care I did that being on hold for 3 hours and sent from pillar to post I still do not have my old number back is this the level of service the "best" network in South Africa gives their clients???
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Vodacom's replyOfficial
10 Feb 2023, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2023, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team