Service? What Service?

Been a loyal customer of vodacom for 14yrs. Problems since January, First blocked my account, *****. Took me 2/3weeks to reach some1 in ***** dept to unblock my account, numbers was added to my account without permission took payment of my bank, still no refunds. reach some1 they unblock my account. Last 12 days blocked again. Just to hear they removed my main number off the system I cant even use MY number, as it has been completely removed. struggling 6 months. numerous emails, ph calls. My monthly account 3/4 thousand a month. account collection status ***** then account status is now prelegal. TilL TODAY. Phoning acc dept, legal, ***** no success, my number been removed, wheres my nr still get a ridicilous accounts from vodacom charging me for a full service i dont have a service since february. no1 knows to resolve the problem. got a diffrent service provider, after months. Still fighting no answers no solution, i got emails, refrences, branch staff wittnesses. solution or action Thanks Martie.