Service? What service?

<p>HI</p> <p>After a very long period of relatively good service from Vodacom I have been shocked at the level of service I received from The Grove branch in Pretoria.</p> <p>I will definately take it further as a matter of principal if they do not sort it out.</p> <p>I cancelled my red advantage contract with Thabo and paid R749 on 2 Feb 2017.</p> <p>My account was debited in Feb with further R360 and after phonong Vodacom client hotline I was assured this was the last costs to be deducted.In March a further R999 was deducted and after eqiring at the branch I was informed that the account has never been closed and it was a lapse on their side and Eddie assured me I will be paid back the R999 and he will take it up further. To date nobody has communicated with me and I have not been paid back my money.</p> <p>I am starting to doubt the ethical standards of Vodacom but will take this further if not resolved</p>