Service what service

<p>I have just left your store in a fury,</p> <p>I waited for 20 mins before any of the staff even acknowledged that I was there, only to be told by a staff member “sorry I am on lunch can’t help”</p> <p>Really??</p> <p>All I wanted to do was a simple sim swap which due to my bad luck with phones I have been doing a lot of lately. The last one I did AT YOUR STORE.</p> <p>And was told by the person on duty that I need a police clearance, proof of residence etc. All of which are registered on my sim card already.</p> <p> Where is customer service where is friendly service of which I received NONE</p> <p> </p>