PW
Patricia W

1 reviews | Active since Jun 2016

02 Jun 2016, 11:35

Service Vodacom has no idea what the word means.

<p>On the 22 March 2016 my husband got his new S7. As of todays date 02 June 2016 he is still waiting for his wireless charger. I have phoned the Ops Manager - Joseph plus branch manager Max and neither of them have the decency to call back. I also upgraded my cell phone from Talk 55 to Smart S on the 24 March 2016. Catalogue was 75 mins plus 75 mins. I only received 75 mins. Once again neither Max or Joseph have bothered to sort this out or return calls. I have informed both of them as soon as our contract are finished we will be going to another cell provider. My husband has been with Vodacom +- 25 years. I would also like to advise Customer care is not interested in any problems either. I have also sent a whatsapp to Joseph on the 05 May 2016.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2016, 11:57
Official

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Vodacom Social Media Team