1 reviews | Active since Jul 2011
Service Vodacom
<p>The bank send the debit order of Vodacom back in error. I have immediately on the 7th July before Vodcacom can contact me phoned Vodacom to request them to re-submit the debit order which they (Lesego) agreed to and give us a reference number. A few days past and no re-connection of the cell phones. On the 15th we phoned again and spoken to Mashuru and he said no request for resubmision was send throught and he suggest we pay the amount into the bank account of Vodacom, which we immediately did., we emailed the proof of payment to 2 different departments and still no connection on the cell phone. This is really pathetic and per my view a useless bunch of workers. VODACOM YOUR SERVICE IS A ZERO RATE if i can cancel the contract I will do it with immediate effect. I do not think I am going to renew my contract with you this year.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
