1 reviews | Active since Jul 2016
Service Useless and Pathetic
<p>Vodacom Porting department has still not sorted my cell number after the port request was done on the 28th of June 2016 and after numerous telephonical calls, emails and CellC trying to contact Vodacom.After 2 emails that I have received from Vodacom after reporting them on hellopeter, vodacom rep**** to say that this problem is currently with the Engineering department, nothing is still being done, now I am loosing business on my Cell phone, for I can still not receive any smsses, whatsapps or calls from any vodacom number. This Vodacom Porting department is really useless in solving queries. Now the bug is passed onto the Engineering department and nothing is working, so what is the use of escallating the problem if no one is sorting it out?????? This is really unacceptable, what more can I do to get this line sorted????</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
