MK
Mel K
1 reviews | Active since Sept 2019
30 Dec 2022, 15:04
Service unprofessional
It's been nearly a year and continously I have asked for my physical address to be on my account and the staff at vodacom have excuses that my address is not on the account, it very easy to want payment but further on service, vodacom has become very unprofessional and not at all been there for service for a customer.
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Vodacom's replyOfficial
31 Dec 2022, 15:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2022, 15:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team