TN
Thabo N
1 reviews | Active since Oct 2021
17 May 2026, 15:37
Service undelivered
Vodacom decided to close off a request for them to fix off my account which was upgraded based on a lie no response no email which they do have my email as well as my alternative number *** wasn't called to fix this now am sitting with an unpaid bill messing up my credit score again
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 May 2026, 08:03 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply18 May 2026, 08:03
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
TN
Thabo N's updateReviewer Update
21 May 2026, 11:08No response what's so ever its always problems with this people i regret the day i took this contract
TN
Thabo N's update21 May 2026, 11:08
Reviewer Update
No response what's so ever its always problems with this people i regret the day i took this contract