Service unacceptable. - payment of 20-07-2018 not allocated and services been suspended.

I have a major problem with the service of Vodacom. I have made a payment on 20-07-2018 via EFT and sent the proof of payment to them several times. Over that weekend I made 7 calles to reinstate my services, and evertime I hold on while they search for the proof of payment on the email. Everytime they found it, and promised to allocate the payment, and promise my phone will be on within 1-2 hours. So after 7 calls requesting the same thing, nothing happend. Then a guy phoned me and ask why I phone Vodacom so many time during the last few days, I explained to him and he re-connected my phone. Then on 3 August my services was block ones again. Same story. Payment of 20-07-2018 still not allocated and the lady said to me they only reconnected my services because they were irritated with me phoning them and they decided to unblock my phone, which seems a bit ridiculous. My services has been suspended more than 3 times already. Every time I phone and give the email address that I sent the proof of payment to ********** They can see the email with proof of payment and promise to allocate the money and re-instate my services. Which did not happened. Last week I phoned to make a payment arrangement, as I noted that the allocation of the payment of 20-07-2018 still was not reflecting on my account. I made the arrangement while they sort the account out, but still my services was suspended. Yesterday I phone again and spoke to Tollie at the accounts department who indicate that she will reactivate the service and it will take between 1 to 5 hours for my services to be up and running. The 5 hours expired at 21h00 last night, and uptill now my phone is still blocked. When I phoned this morning Megan phone me back and put me through to eh accounts department. After explaining everthing all over again to Kamogelo, she put me on hold and the next moment I were cut off. She did not even bother to phone me back. I am really disappointed with Vodacom and even ask the day before yesterday when my phone were blocked again that a manager phone me back. I told them that I am going to go public with this and it does not seem to bother them a bit. I want to cancel my contract with Vodacom and they said to me that I will pay penalties etc. If my phone is not sorted out I will really go and see a lawyer as this is unacceptable. How many time should I phone Vodacom to get help. It seems there is something really strange going on with them and I am sure I am not the only person complaining about there service. Is there anyone who will be able to assist me or tell me what to do????????????????I need help urgently Uptil now the person who cut me off this morning did not even bother to phone me back and the one thing they have is definitely my phone number.