JP
Jaco P
1 reviews | Active since Aug 2016
21 May 2020, 10:21
Service, Tracking and live chat
I upgraded on the first of May, today it's been 3 weeks, and no phone in site. The tracking doesn't work and no one responds on what is supposed to be the 'Live Chat' for support. Fed up with the terrible service of Vodacom.
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Vodacom's replyOfficial
21 May 2020, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 May 2020, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team