CB
Craig B
1 reviews | Active since Feb 2016
02 Jun 2024, 05:12
Service that makes government look good!!!
Service from start to beginning was absolutely atrocious! Had to phone to figure out what was happening with my order and dealt with rude sales consultants. When something eventually happen then they told me to collect it from the store close to me. Went there after a week of waiting to figure out what's going one and then the store has no idea why I'm there and was not communicated with. Needless to say I cancelled my new contract before it even started!!! If this is what I have to deal with now then why would I deal with it for the next 3 years of the contract.
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Replies (1)Vodacom's replyOfficial
03 Jun 2024, 07:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2024, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
