Service termination for no reason.

Vodacom decided to increase monthly and now I happen to be in arrears and my service is also terminated!! This was not discussed by me and the the worst bir is trying to call them to correct this. I have made more than 6 calls and you wait for a good 20min only to be cut off. Tou would think someone will you ....dream on. I am still stuck with my terminated services and no help!!!!! By the way I still pay R1350 per month without fail to Vodacom and get this type of service.