TS
The S
1 reviews | Active since Dec 2017
01 Feb 2023, 14:42
Service Technician
Contacted Vodacom on the 24th of December asking for assistance with a fiber line that went wrong. They have been promising to send a technician to my house for the past month plus with no assistance.
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Replies (2)
Vodacom's replyOfficial
01 Feb 2023, 15:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2023, 15:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Feb 2023, 16:08Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records shows you were in contact with our Fibre Support Team and was assisted with your query. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Feb 2023, 16:08
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records shows you were in contact with our Fibre Support Team and was assisted with your query. Regards Consumer Website Team
Best regards,