Service sucks

The lady at Vodacom Metlfe mall,haay shame you would swear that tge store belongs to her.she does as she pleases.we were there myself to look for best fibre and she was busy on a phone without notifying us that he will attend to us and shwe carried on and it sounded like a social call and we decided to.leave because she showed no interest that she will attend to us and thank you HEROTEL that gave us a deal🙏 after being disrespected by this comsultant.Yesterday I we were there because i upgraded wanting to transfer data from old to new phone.She would not even look at us until her colleague attempted to assist us.She approached the same lady who then said its F250 transfering data and we are late they cant help us they are about to close.we then asked her whtelse could we do becaise the phone belonged to them ,she turned us away and learned how do do it once we get home.Her attitude sucks and needs to be taken to customer care refreshers course or may be she is comfortable now in that store thinking she owns or may be she needs tk be relocated.its a pity that they were two but not wearing name tags which i found so unprofessional.they are two a dark skinned and little bit light skinned thats the little bit light skinned one that i am referring to.yeses she makes us feel like beggers yet we bringing bisiness to them.She needs to get off the high horse she is riding,like uyandonyanyisa.