SERVICE SUCKS

<p>ON 25 SEPTEMBER, I sent a email to customer service and explained that I did a online upgrade a few days-but NO ONE got back to me? I was told there was no record of this....I managed to produce my "call me back" slip<br />Because of this I missed my chance to upgrade- the deal is no longer available. I communicated with over 3 different consultants regarding this one issue</p> <p>10 Oct, I requested an explanation, as to how it was possible that my data was being used-when i was OVERSEAS using WIFI? Oct 25th I received an email saying "Due to the time period that has passed since your last interaction with Vodacom, we need to verify that you have permission to request information on this account by asking you a few security questions:" <br />uuuuuh, whose fault is that?<br />I rep****, and today is the 29Oct, and guess what? I'M STILL WAITING FOR A REPLY!!!!</p> <p>what has happened to your customer service? take out the word service, because there is NO SERVICE!!!!!!!!!!!!</p>