Service sucks
<p>Middle June I wanted to cancel 2 vodacom contracts. The consultants offered me 2 contracts of R79.99 and R39.99 which would include data and free sms's come August no data or sms's! I complained, they listened to the recording and I was told by Nolo the situation has been resolved. The data was given but 2 months later still no free sms's . I complained again end Sept and was told an agent will contact me. It is now 19 Oct and I am still waiting!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
