1 reviews | Active since Oct 2016
Service sucks!
<p>I have a number of mobile numbers for my family all with Vodacom. I received a call from their call centre saying that they had seen that my sons account was excessive and they would like to introduce me to new package where his cost would be capped. Two months into this change of contract, his bill has more than doubled to R3600pm? Tried calling them to deal with the matter and spoken to two persons who promised to call me back to no avail. Asked a supervisor to call me to no avail. have been a loyal customer for innumerable years and pay amounts of uo to R7500 per month, but can't now wait to cancel all my accounts with them and report them to the Consumer Protection Council! What an absolute ******* with NO customer service!#vodacomsucks</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
