1 reviews | Active since Aug 2016
Service Sucks!!
<p>I've been trying since 26 Aug 2016 to get a quote from Vodacom to cancel my contract. On 1 Sep I wrote a review on HelloPeter seeing that I am not receiving the service from Vodacom. It seems like they have an automatic reply to all the HelloPeter complains.... 'Somebody will contact you shortly'.. Well SHORTLY is now 5 days, and still nothing.... No contact. No quote.</p> <p>I even went into a Vodacom shop today - but they can't help me either.</p> <p>How long does it take to get a quote from these people? Or for them to contact you as promised?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
