Service Stinks at Vodacom Howard Centre

<p>I visited Vodacom in Howard Centre, Pinelands earlier this week with my mom. She went in for the second time to do a sim swop and enquire about a contract we have with Vodacom.</p> <p>We entered the store at around 5:30pm and we were met by a singing salesman, which to me is highly unprofessional. He did the sim swop, but said we would have to wait to check up on our account with another sales lady who at the time was helping someone else. After waiting around, both we and the customer before us were told that we couldn't be helped because "the systems were offline" at exactly 5:56pm , quite conviniently 4 minutes before closing time.</p> <p>What raised my suspiscion of this, is as soon as we left the store the staff had a good giggle at the fact that we were practically forced out the store.</p> <p>The reason for my review on this store, is that I live in the area and this store is most convinient for me. As a Vodacom subscriber for 13 years, I expect the best service. However everytime I go there for assistance, this store never fails to disappoint. In a customer service role, staff should be willing to help, easy to approach and all round welcoming... I mean, that's the reason you've been employed, TO HELP PEOPLE...right? The total opposite of what you experience at Vodacom Howard Centre.</p> <p>Lesson learned, we'll never go back there.</p> <p> </p>