Service Specialist Reference # ***
<p>A month ago I couldn't I can't get my caller ID to send. I'd been to the store, sat there for 4 hours and not one could solve my problem. So I made DOZENS OF PHONE CALLS,!!!!!! </p> <p>AND NOTHING HAPPENED UNTIL I POSTED ON HELLO PETER.A couple of emails and it was finally fixed a week later....</p> <p> </p> <p>NOW ITS HAPPENED AGAIN AND ITS VODACOMS FAULT. I need International roaming. They messed it up totally. Then they reset the phone and my caller ID was gone again! Hours on the phone AGAIN! And the best I get is the above reference, and AGAIN weeks of stress I'm sure. Now they messed it up, I don't have roaming and I don't have caller ID!! Result? No one answers calls from Unknown Number! And my caller ID BUTTON IS WHITED OUT AND I CANT RESET IT.<br />I need someone who can actually DO SOMETHING TO PHONE ME. URGENTLY, ASAP.not email, PHONE. FIX IT!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
