Service so horrible I've ended my almost 20 year relationship with you!

My experience with Vodacom online was enough to make me cancel my vodacom contract right then and there! I have been with vodacom since 2006! Not a single person can assist with online cancellation and all they do is pass you on to the next department. Even after contacting their HEAD OFFICE I was not helped and they just shrugged their shoulders! How can an entire company have such a low work ethic! No one can contact the confirmation office because there is not a direct number?? How can you not have a contact number for an entire department? Vodavom you should be ashamed of yourself! You claim to be this world class company but you do not care about your customers. You of all people should know how essential a phone is on today's time and then you leave your customers to sit without phones for week! Shame on you! I will never recommend you to any decent person ever in my life! You can take that chip off of your shoulder because you do not deserve the title world class!