RG
Rodney G
1 reviews | Active since Apr 2022
19 Jul 2023, 02:22
Service so bad they broken our energy to even try anymore Doesn’t matter whom you deal with they don’t deliver service
Sorry to say but doesn’t matter whom you deal with they lack the interest in sorting things out or doing as they promised .from Mbuso that heads client care that may I add blocks you from calling him to Thato the ceo customer care highest we been told to there very own hello Peter complaints department does anyone sort anything out or even revert back to a client even when they promise to come back to they open and log a complaint and close it the same day without doing anything We still have not got cell coverage or a working service we pay for .
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Replies (1)Vodacom's replyOfficial
19 Jul 2023, 07:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jul 2023, 07:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
