kN
kekeletso N

1 reviews | Active since Aug 2011

16 Mar 2016, 08:37

Service so bad it stinks

So I've had the WORST customer experience from vodacom, for almost 2 months and its STILL continuing - nobody at Vodacom seems to care. I have delayed messages, I have bad connection and every time I call the call centre I'm told to reboot my phone, even though I am complaining about two different phone numbers on two different phones. Here's a hint: THE PROBLEM IS WITH VODACOM!<br> <br> I've taken to twitter, nothing has been done, called the call centre, nothing has been done, now I'm here... bet you nothing will be done here too. I keep explaining that as a freelancer I need constant and uninterrupted internet access otherwise I miss out on work opportunities, I am literally bleeding money as a result! All the while my data keeps depleting... what an uncaring bunch

0
Replies (1)
Vodacom
Vodacom's reply16 Mar 2016, 09:59
Official
Hello Kekkles,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team