TJ
Tracy J

1 reviews | Active since Aug 2019

03 Dec 2025, 17:25

********** service & rude staff-Vodacom

I tried to sign up for a ****le contract & after a week & a half of stuffing me around with back & forth trips to their Table Bay Mall shop requesting endless amounts of documentation that was never mentioned before hand I eventually gave up. The staff were so unhelpful & rude that I told them to cancel the application. I’m disgusted that they don’t care about customer service & so happy to lose a customer without any offer of rectifying their bad service! I do not recommend Vodacom at all! Bad service & rude staff!

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2025, 07:39
Official
  Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team