SERVICE REQUEST S3-8EP21-1DNM7

On 29 August I contacted Vodacom Enquiries regarding a default set limit of data transfer on my cell phone line.<br> I requested to increase my limit on data sent to other numbers.<br> I was told that the Data Dept is not working over weekends and I will be contacted within two working days (in terms of Service Request number above).<br> <br> Today, 29 September (one month later) nobody contacted me.<br> I contacted Vodacom Enquiries again today and was told that the maximum limit for data transfers is only R300 p/m, which is accepted. The operator then confirmed that this amount has been set on my account by her this morning.<br> <br> One hour later, I still cannot transfer data.<br> <br> Please assist as this poor service, in overall, is unacceptable. Already waited one month for feedback.<br> I would rather migrate to Cell C if this problem is not solved urgently, like in today.