1 reviews | Active since Jul 2017

25 Jul 2017, 11:15

Service request from 14 Feb. No reply received to date

<p>I have tried calling in with my service request from Feb and every time they say that they will get back to me. But is is July and get no response have been received from Vodacom. </p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply25 Jul 2017, 12:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Jul 2017, 16:03
Official

Good Day

We have handed your query to our Network Division who will investigate the matter and provide you with further feedback. Please accept our apology for any inconvenience caused.

Kind Regards

Dc