LM
Lwazi M
1 reviews | Active since Jan 2019
18 Jun 2019, 08:18
Service Request for an Upgrade
I logged a service request for an upgrade beginning of May 2019 to date it has not been attended to when I have made numerous requests to no action by their acquisition department.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
18 Jun 2019, 09:08 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2019, 09:08
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Jun 2019, 13:26Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed today, our sales team has contacted you and assisted with the Upgrade.
Regards,
Vodacom Consumer Website Team
As discussed today, our sales team has contacted you and assisted with the Upgrade.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2019, 13:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed today, our sales team has contacted you and assisted with the Upgrade.
Regards,
Vodacom Consumer Website Team
As discussed today, our sales team has contacted you and assisted with the Upgrade.
Regards,
Vodacom Consumer Website Team
Best regards,