Service /Repairs

Good day

I highly ****ed off by the service im getting from vodacom . On the 1st August i complained about my airtime tranferlimit that is not working . And need i mention that it happened on previous occasions as well .

I have spoken to Dominique from complaints who assured me that the problem has been which was done .

Im sitting here on the 1st September trying to do the transfer again and once again getting same error message that monthly limit has been reached .

I want this problem rectified immediately . Past 2 months im just experiencing bad service from vodacom after I hae been a loyalcustomer with vodacom for almost 22 years .

When i also upgraded this year i requested some functionalities to be removed and replace on my contract which also did not happened . When i went for an upgrade after message received i was informed that message was sent out incorrectly and i had to pay additional funds to do my upgrade as to response on a message i received .

I need nw a compatent person to contact me preverably a manager to assist me with this problem regardig my airtime transfer . I need my limit t be set on R700 a month

Regards Ashley ********** . Contact to be made by earliest Monday the 3rd September .