Service rendered

What an absolute horrible experience with Vodacom ***. I cant believe aft 20 years as a loyal client. The level of service provided by Vodacom upgrades is absolutely shocking and frustrating. Since the 17th March to date, every day trying to follow up on my upgrade that Vodacom stuffed up. In the end after my painful calls to them asking for something that i am paying for by the way, i still receive the incorrect delivery and again follow up with the call center to find out a voice prompt telling me that i am blocked bcoz of excessive calling to 082198 .. can you believe that. I called them from another number and again made promises that it will be resolved and i will be called back and still nothing. Another day gone and my frustration has gone to another level. Vodacom you have left a very bitter taste in my mouth and you send me a message thanking me for choosing the leading network .. Think again. your service level is shocking disturbing and sucks.