ZS
Zettie S

1 reviews | Active since Apr 2022

27 Mar 2026, 18:33

Service remains one of the worst in South Africa. The assholes running VODACOM is so complacent!!!!!

So I complained on hello Pieter before about the **** service from VODACOM! I have absolutely no reception in Gansbaai! This has been ongoing for 18 months! There are at least 37 tickets in this area with the same complaint according to the technicians from VODACOM HQ. So yet again, another employee phones me on Wednesday 25th of March! To solve my problem!!!!!!! What a f.... Joke yet again!

She told me to check in on the 26th at 12 noon to ensure the signal is stable and that I have a good reception! F*** ALL Happened!!!!! All the self service provider can do is talk s*** And make idle promises! Where I’m sitting right now I hardly have one bar reception! There is no change whatsoever! Can VODACOM just please die and close down in South Africa as they serve is utterly substandard?! It’s going to be fun when Home affairs rules out national digitization..... How the F*** Can I show my digital ID or digital drivers license on my phone if I have no reception!!!! Going to be fun for VODACOM!!!! There’s gonna be a few board members with very red faces as VODACOM is in the toilet!!!! What a joke! And for that idiot lady who committed to call me back at 12 noon and never called me back and now my ticket is closed and problem resolved according to VODACOM!!!!!! VODACOM is the joke of the century for sure!!!!!

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Replies (2)
ZS
Zettie S's update27 Mar 2026, 18:35
Reviewer Update
And you get a phone call and somebody follows up and ask you if your reception is OK and then you tell them it’s unstable and they should check in round midday when there is a lot more people using their service instead of 805 in the morning! The lady at VODACOM never phoned back! Suddenly the ticket is closed, and the problem is resolved! They are really utter idiots working at VODACOM with zero experience!
Vodacom
Vodacom's reply28 Mar 2026, 07:36
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.