1 reviews | Active since Apr 2014
SERVICE REMAIN PATHETIC
<p>My mobile phone has been unable to connect to the network for over a week. Had to complain on Hello Peter before anybody was willing to assist. Eventually the sim was corrected but the handset had to be goven in which I had for a mere two months. The problem: phone needs new software and and and but it can't be corrected easily due to Vodacom's previous error in incorrectly blacklisting my phone which again was only unlocled after having to complain on Hello Peter. Recent complaint assigned to a complaints consultant who promised tp call me the following day but again never did. Vodacom you have no idea whay service mean nor have you got any employees with integrity. Consumers be warned rather support other service providers who actually provide service and honour their promises!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
