Service provider with no service

<p>My phone just switched off by itself, and didnt want to restart. After getting it on again. It asked for a vodafone protect pin. Which i didnt have. I phoned vodacom customer service and they said someone would call me . 5 hours later nobody had called me. Meanwhile ive lost countless call and couldnt make calls or send emails. So ive veen loosing businesd. I called customer care again and they just ended the call without even trying to help. I called again and a lady said she would call me in 30 min. Im waiting to see if she will honour what she said. I cant understand why they cant just help u immeduatly with your problem</p>