1 reviews | Active since May 2017
Service provider who conducts *****
<p>On Wednesday 3 May I received an sms from Vodacom that I purchased blackberry service of R59.00 which I never purchased. This is constitued as *****.</p> <p>I went on line to request a call back at 13h36 on Wednesday 3 May. Their response was you would be contacted in 24 hours.</p> <p>Today is Monday the 8th May and I have still not received a response and my airtime has still not been refunded.</p> <p>And you call this a service. This service provider feels the need to conducted ***** on your airtime as they wish.</p> <p>It is pathetic and also they are allowed to deduct your airtime as they wish.</p> <p> </p> <p>Regards</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Shamima,
Feedback has been provided.
Regards,
Cassandra
Dear Shamima,
Feedback has been provided.
Regards,
Cassandra
