Service provider (VODACOM) not giving any SERVICE!!!

Ive been struggling to remove a alert now for over 2 months and every store in Lenasia and Sandton keeps telling me that they cannot assist, and I should contact the call center to get it done. When you call in, they tell you to email and then NOBODY gets back to you. My bill is now more expensive as the contract is out of term (past the 24-month Period). The service I am getting is pathetic. As soon as all my contracts are at the end of the term, I will be cancelling!!

If this is the service your customers are receiving, I don't want to be associated with this brand any longer.

P.S: Telkom gives me way better service and charge way less for WAY MORE than you can offer.