SERVICE PROVIDER *****

I cancelled my contract on the 05 August 2020, the consultant i spoke to said my airtime and data will be deleted month end, i did question him as to why my data and aritime will be deleted, and he could not give me a straight answer, I did tell him as well that if it is data and airtime i am paying for, surely it must carry over, and he again could not answer me. Today is the 31 August 2020, and the month ends tonight at 23:59-24:00, so WHY is my DATA AND AIRTIME DELETED? The month only ends tonight, I needed to make a call, and it said NOT REGISTERED on NETWORK. NOW MY QUESTION TO YOU IS, IF THIS IS AIRTIME, DATA AND SMS BUNDLES THAT I AM PAYING FOR OR MUST STILL PAY FOR, WHY DO DELETE IT FORM MY NUMBER, SURELY IT IS MINE, AS IT IS PAID FOR, WHETHER I STAY ON CONTRACT OR LEAVE TO GO TOO PRE-PAID, I WANT MY **** THAT I AID FOR BACK ON MY NUMBER.