TL
Tshegofatso L
1 reviews | Active since Jan 2017
17 Aug 2021, 06:55
SERVICE PROVIDER FROM HELL
I got debited for a contract I cancelled.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Aug 2021, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Aug 2021, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Aug 2021, 11:13Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided and your account has been credited for the dealer cancellation. Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2021, 11:13
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided and your account has been credited for the dealer cancellation. Your query has now been resolved. Regards Consumer Website Team
Best regards,