"Service" Provider

What the actual hell Vodacom. Let me start by saying we were in the wrong being two months behind in payments, waiting for payday, and then being cut off from the network. Perfectly acceptable, no argument from us.

1st of August arrives and we have freed up some money, go into the nearest Vodacom branch, ask them what we owe. Are told this is the minimum amount we need to pay before reconnection and we pay it. Great stuff, reconnected... for 2 days before we are told okay now we need the remaining amount to be paid so we can be reconnected... THAT IS BULL****

You can not tell someone x is what is needed, and as soon as you pay charge them y... that's not the way a company does business. My wife is far to polite to complain about this, I am not. yes we owe the money. but if you want the full amount, then say that is what you want.

As soon as this contract is up in December, we will be converting to pay as you go, at the very least. I will be actively looking for a better service provider. if anyone asks on a recommendation on who would be the service provider I'd choose, believe me when I say IT WILL NOT BE YOU.

Yes I am a little fish, I know, I am not going to bankrupt your company. Like Eskom and the Government, you are far to intrenched in the psyche of South Africa to be removed from power, but i have to ask you, if you look at your hello peter rating, are you happy as a company with the level of service you provide our nation? Is this the best you can do? Is this as good as you want to be? I have a feeling the answer to this is you don't really care, and to be honest, it shows.

You will be paid your money as soon as possible. I may even pay the 6 remaining months up front. but Good Lord after that, I will make absolutely sure you never receive a cent from me or my family ever again.