MF
Martin F

1 reviews | Active since May 2023

18 Oct 2024, 00:38

*********** service provider.

On several occasions I have tried calling My fiance in the Tswane area. Now we make a call via WhatsApp and for no apparent reason we loose the call. In the middle of a call it will go dead. For argument sake in a call that is about 7 or so minutes you loose a call half a dozen times plus minus if not more. Which brings me to the question for what reason is Vodacom in the telecoms business. If they are so unreliable? Do they get off on making people's lives misery with their incompetence? Service supply by way of reliable network from them is inconsistent and poor. On the other hand what is consistent from them is their poor service. They don't give rats ****** about the idea if service delivery. As long as they are getting rich why should they care. Vodacom in this case can not use load shedding as an excuse for poor network.

0
Replies (1)
Vodacom
Vodacom's reply18 Oct 2024, 08:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team