VM
VN M

1 reviews | Active since Oct 2022

26 Aug 2026, 09:41

************ service provider

Vodacom has debited my account a year and 3 months after cancelling my contract. My contract ended in 2022 relating to account QV364378 and I kept it on going until last year when I changed it to prepaid and today they woke up and decided to debit me, what ************ behaviour is this? That's disgusting business ethic. I urge you to please leave my account alone and stop messing with my credit score for nonsense. If you didn't know, when one reverses a "debit order" that affects their financial record. I have emails to confirm my cancellation and If you do this again, I'm going to report you to the NCR.

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Replies (1)
Vodacom
Vodacom's reply26 Aug 2026, 10:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team