Service provided

Vodacom frustration with the service provided regarding network and contract.

I have been with Vodacom for years and i took a internet deal years ago and i was never td of the limits i had. A couple of years later I stopped having access to data network and i was told that i cannot use it on a phone but that i needed to have a rooter, I bought a rooter with no budget plan and this was never told to me when i took the deal. The rooter had issues and i was advised i could use a phone to connect. Today it has been hours without data connection and when i called i was told that vodacom has made a decision to disconnect all customers with no home rooters and i was told i need to get a contract if i beed to connect.

I pat over 2k every month including data connectivity and as it it i dont have data. I was told to switch off and on again, an agent will call me back. I needed to do my assignment but cannot connect to the internet.

Does this mean the contract that i pay for monthly does nit serve me?