Service Pathetic

<p>I got a contract phone at Vodacom for a Hawaii P8. My phone is a year and two months old.</p> <p>Almost a month ago my Wi-Fi just stop working. It doesn’t pick up any Wi-Fi doesn’t matter where I am.</p> <p>I look up on the internet and there was a lot of people complaining about their Wi-Fi that just stop working and how can they fix it.</p> <p>I took my phone in at Vodacom Tygervalley and three days later I got a message saying, the repair cost will be R3670.58</p> <p>I phone them back and spoke to a lady. She said it is because of water damage. I told her my phone wasn’t near water, I can promise you that.</p> <p>She said it can be off steam or heat. I don’t cook with my phone for steam to come inside my phone and how is heat my fault.</p> <p>I think the service is really pathetic and Vodacom just want to ***** people’s money.</p> <p>I can buy a brand new phone, exactly the same, for less of the amount they are charging me to get my phone repaired.</p> <p>My phone is still on a contract and still far from 2years old. I feel it is still Vodacom responsible to help a customer and have it fix.</p> <p>It’s not my fault my WIFI is not working, is a fault they made with the phone and I feel it is their responsibility to fix my phone because they are selling the phone.</p> <p>They want to give people a service but they can’t even look after their customers.</p>