KS
Kay S
1 reviews | Active since Jan 2018
24 Oct 2019, 11:45
SERVICE PAID FOR BUT SHORT DELIVERY
On Tuesday there was no coverage for half the day. When i called Vodacom, they advised that nothing wrong in my area and they will sync my phone , so that half day i pay for and no service. This is frequent and now frustrating as i require the service I pay for.
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Vodacom's replyOfficial
24 Oct 2019, 11:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2019, 11:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team