TM
Thaveshnie M

1 reviews | Active since Sept 2016

01 Feb 2017, 10:49

Service on upgrade and change of debit order amount

<p>This is the second time I upgraded with Vodacom and I was over charged for my premium.</p> <p>I did and upgrade and was still charged for the previous device, this is really misleading to customers</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2017, 11:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team