1 reviews | Active since Dec 2017
Service not up to standard
I've been battling to assistance for months now, I either visit Vodacom branch or call and still the same problem persists. My billing on my accounts isn't correct and they still charging me for something that I'm not using. I get reimbursed and then the same problem persists again.
Please can someone get back to me and assist me with this!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Ryan ,
As per our telephonic discussion, this query has been resolved.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Ryan ,
As per our telephonic discussion, this query has been resolved.
You may review your rating on the Hellopeter website.
Regards,
Lucian