Service not rendered

I have had many troubles with wifi

Had my line reconnected at the beginning of the year after it was disconnected by a construction company on my rental property.

The technicians simply set up the fibre diagonally across my yard, strewn in a pvc pipe with boxes placed in different locations and placed 2 large shale stones to hold the pipe down. It was untidy and needless to say that it broke again.

I called in to Vodacom (as my vumatel wifi is provided through them) on Monday 12.05.2025

To date i have not received any feedback and neither is my fibre line fixed.

This is not the first time i have had issues with the installation. I required it to be placed underground or properly fitted but it has been haphazardly installed on so many occasions. This is really disappointing to be paying for a service that is not rendered to clients

My debit order has gone through yet the service was not provided